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Carlton Hotel Singapore, Singapore

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From185US$ /night
Check-in
25Nov2024Select date
Check-out
26Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

76 Bras Basah Road, Singapore, Singapore, 189558

Carlton Hotel Singapore is situated on Bras Basah Road, close to key financial districts, cultural landmarks, and shopping hubs. With 940 elegantly designed rooms, it combines contemporary comfort with essential amenities for both business and leisure travelers. The hotel features multiple dining options, wellness facilities, and versatile event spaces to cater to diverse needs. Its location provides easy access to various attractions, enhancing the overall guest experience.

Location

Carlton Hotel Singapore is located within walking distance of major attractions such as Raffles City Shopping Centre and the iconic Esplanade. Multiple public transport options, including several MRT stations, provide convenient access to the rest of the city. The hotel is approximately 20 km from Changi International Airport, making it an accessible choice for travelers.

Rooms

The hotel offers a variety of room types across its Main Tower, Executive Wing, and Premier Wing. Each contemporary room is equipped with full air-conditioning, high-speed Wi-Fi, and a Sealy Posturepedic mattress designed for optimal comfort. Amenities include an ergonomic Herman Miller chair, a mini bar, and a coffee/tea station for added convenience. Guests in executive rooms enjoy exclusive access to the Premier Club Lounge with additional perks.

Eat & Drink

Carlton Hotel features a selection of dining venues, including the award-winning Wah Lok Cantonese Restaurant known for its authentic cuisine. Café Mosaic offers a diverse menu rich in local and international flavors, highlighted by buffet options and all-you-can-eat seafood spreads. Tuxedo Café & Pâtisserie specializes in freshly baked pastries and gourmet coffee, providing a casual yet sophisticated dining atmosphere.

Leisure & Business

The hotel includes a state-of-the-art fitness center surrounded by greenery, equipped with cardiovascular and weight training equipment. Additionally, the outdoor swimming pool allows guests to relax and unwind. For business needs, Carlton Hotel offers 13 flexible meeting spaces, including the impressive Empress Ballroom capable of accommodating large events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premier Double Room Wifi
Max:
2 persons
34 m² 
Bed options:
1 King-size bed
City view
Shower
Bathtub
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Deluxe Double or Twin Room Wifi
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
City view
Shower
Air conditioning
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Executive Double Room WIFI
Max:
2 persons
34 m² 
Bed options:
1 King-size bed
City view
Shower
Bathtub
Check Prices
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Getting around

A list of all available modes of transport

City Centre
Singapore300 m
Airports
Changi (SIN) 19.8 km
Train
Promenade MRT Station 1.1 km
Tanjong Pagar KTM Railway Station 3.1 km
Underground
Bras Basah300 m
City Hall300 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

76 Bras Basah Road, Singapore, Singapore, 189558
Map view
street view
76 Bras Basah Road, Singapore, Singapore, 189558
Nearby
Museum
National Gallery Singapore
230 m
Museum
Singapore Art Museum
230 m
Museum
Peranakan Museum
500 m
30 Victoria Street Chijmes
Chijmes
60 m
Monument
Civilian War Memorial
490 m
Restaurants
Wah Lok
30 m
76 Bras Basah Road Carlton Hotel
Prive Chijmes
200 m
30 Victoria Street #01-33 Chijmes Chijmes
Chijmes Lei Garden Restaurant
120 m
30 Victoria Street #01-24 Chijmes
The Glasshouse
90 m
30 Victoria Street Chijmes
Shinji by Kanesaka
110 m
76 Bras Basah Road Carlton Hotel Lobby floor
Hog's Breath Cafe-Chimjes
170 m
30 Victoria Street Chijmes
Senor Taco Chijmes
170 m
30 Victoria Street #01-19 Chijmes Chijmes

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Spacious Rooms
Great Location
Staff Behavior
Dining Pricing
7.6/10
Very good
Rooms
7.9
Location
8.8
Service
7.3
Dining
6.7
Guest reviews
7.6/10
based on 28 reviews
4/5 based on 5018 reviews
8.4
8.4/10based on 7847 reviews
#98 of 375 hotels in Singapore based on Tripadvisor
Murray
United Kingdom, May  2024
7.8/10

The hotel offers comfortable rooms with a wonderful view, spacious layout, and all the necessary bathroom amenities, making it a perfect stay. The service, though not extraordinarily accommodating, is friendly and provides good service overall. The location, despite a recent decline after renovations, remains a friendly and helpful spot within walking distance of key attractions. The dining experience is promising with good choices but needs improvement in staff behavior. Overall, a decent option with room for enhancement in certain areas.

Rooms
8.0
The rooms were comfortable and very suitable for us, with a wonderful view and separated shower, bathtub, and toilet. They also included additional amenities like a small fridge, kettle, hairdryer, robe, and slippers, making the stay perfect.
Service
7.0
The service was friendly and obliging, providing very good service despite lacking a bit in customer empathy.
Location
9.0
The location used to be very good and is probably the best part of the hotel, offering a friendly and helpful atmosphere within reach of key attractions like Merlion Park and Marina Bay.
Dining
7.0
The dining options were good, with a variety of choices, though some improvement is needed in staff behavior. Pricing for some items may not offer the best value for money.
Facilities
8.0
The facilities were good, offering a range of amenities, but encountered issues regarding staff behavior during dining service.
Spacious Rooms
Staff Behavior
Rob
United Kingdom, May  2024
7.8/10

The hotel had some noise in the rooms and lacked the expected sea or downtown skyline views; however, the rooms were brilliant despite the absence of a minibar. The service, though in need of improvements in communication skills and respect for privacy, offered functioning amenities like room service, dry cleaning, housekeeping, laundry, and a welcome drink. The location was super great, near many city attractions; however, the limited operational hours and lack of bar service were disappointing. The dining experience was excellent with a wide range of options, even though the food choices were a bit pricey. The facilities were satisfactory, with some room for enhancement in certain areas.

Rooms
8.0
The rooms were brilliant despite not having the expected view or a minibar.
Service
7.0
The service could improve in communication skills and privacy respect, although the functional amenities like room service and laundry were appreciated.
Location
9.0
The location is super great, near many attractions, though operational hours and lack of bar service were disappointing.
Dining
8.0
The dining was excellent with a wide range of options, slightly marred by the pricey food choices.
Facilities
7.0
The facilities were satisfactory but have room for enhancement.
Nathan
United States, April  2024
7.6/10

I had a mixed experience at this hotel. On the upside, the location is superb, right next to Raffles City and easily accessible to various transportation options. The rooms, though simple and modern, were a bit small for a triple occupancy, with the extra roll-away bed. However, the service was a mix of genuine helpfulness and a lack of initiative, making it a hit or miss. The dining was good with a nice selection, but some requests weren't accommodated. Overall, a decent stay in a super central location.

Rooms
7.0
The rooms at the Main Tower faced Marina Bay and overlooked Raffles. They were simple but modern and clean.
Service
6.0
The service had its highs and lows. While some staff members were genuinely helpful and smiling, there were instances of double charging and lack of awareness regarding deposits.
Location
9.0
The hotel's location next to Raffles City was perfect for easy access to SMRT and a variety of transportation options, making it super central and close to all major tourist attractions.
Dining
8.0
The dining experience was good, with a fantastic preparation scene in the kitchen and lounge and a varied selection. However, some specific requests like adjoining rooms weren't met.
Facilities
The hotel boasts a range of facilities to make your stay comfortable and convenient.
Austin
United States, April  2024
7.6/10

I had a fantastic stay at the hotel! The rooms were spacious and lovely, providing ample storage for our week-long stay. The shower seat was a thoughtful touch for accessibility. Although our initial room had noisy air-con and a terrible view, the staff quickly accommodated our request for a room with a great view and quiet air-con. The service was a mix of great help and slight hiccups during check-in, but overall pleasant. The location was excellent, close to many attractions and shopping areas. The dining experience was a bit mixed, with basic options and limited choices. The facilities were convenient and well-maintained.

Rooms
8.0
The rooms were spacious, comfortable, and had a full-sized bathroom. We initially had noise issues with the air-con but were promptly moved to a room with a great view and quieter air-con.
Service
7.0
The staff were friendly and helpful, although there were slight delays during check-in and room access. The service overall was good.
Location
9.0
The location was perfect for exploring the city, close to key attractions like the Museum and CHIJMES. It was very accessible and convenient for getting around.
Dining
6.0
The dining options were fairly basic, with limited choices at meal times. The prices were a bit on the higher side, not entirely reflecting the quality of the food.
Facilities
The hotel had convenient facilities that were well-maintained, ensuring a comfortable stay for guests.
John
United Kingdom, March  2024
6.0/10

I had a mixed experience at this hotel. The rooms were comfortable and clean, conveniently situated near two different metro lines for easy access to various parts of the city. However, the service was lacking, with ineffective communication and slow check-in/check-out processes. The location used to be excellent but has now declined, although still offering proximity to attractions and shopping. The dining options were below par, with limited variety and high prices for average quality food.

Rooms
8.0
The rooms were comfortable and clean.
Service
5.0
The service was disappointing, with slow and unhelpful staff.
Location
6.0
The location, while still close to attractions, has seen better days.
Dining
5.0
The dining experience was below average with high prices and limited variety.
Facilities
7.0
The facilities were adequate but nothing exceptional.
Frederick
United Kingdom, March  2024
8.0/10

The hotel offers very nice and comfortable rooms with a lush carpet, ideal for a business trip. The central view of the city adds to the charm, but hanging long dresses may be a challenge. Staff members are efficient and helpful, even accommodating requests late at night. The central location near Raffles and the MRT station is a major plus, although getting a drink in the early evening can be inconvenient. The dining options, while not exceptional, are serviceable for quick meals. Overall, a well-located hotel with comfortable rooms and friendly service.

Rooms
8.0
I found the rooms to be very nice and comfortable, and the lush carpets added a nice touch. The central view of the city was a definite bonus.
Service
9.0
The staff were super friendly and very professional. They were always ready to help, even when we arrived late at midnight.
Location
9.0
The location was excellent, being central and close to key attractions like Raffles and Chijmes. The proximity to public transport made it very convenient for exploring the city.
Dining
7.0
The dining options were nothing special, catering more to quick and easy meals. While not outstanding, they were sufficient for a business user looking for a convenient bite.
Facilities
7.0
The hotel facilities were serviceable, catering to basic needs without offering anything extraordinary.
Douglas
United Kingdom, March  2024
8.4/10

My stay at the hotel was fantastic! The lovely king-sized bed, bath, and shower in the room provided great views over Raffles and beyond to the Gardens. It was quiet, which was perfect for my online work. The in-room facilities were excellent, but the room size felt a bit small for such a big hotel.

Rooms
8.0
The room had a lovely king-sized bed and excellent in-room facilities.
Service
9.0
The staff were extremely friendly and attentive, putting in effort to ensure a great staycation experience.
Location
10.0
The location was excellent, within walking distance to the MRT, shopping centers, and attractions. It was the best opposite Raffles Hotel.
Dining
6.0
The dining experience felt quite basic and not commensurate with the price of the stay. It could use some improvement.
Facilities
9.0
The hotel offers excellent facilities to enjoy during your stay.
Don
United States, March  2024
7.4/10

The hotel had a great location, close to popular spots in the city, although the rooms were spacious with a nice view, they were too humid and had a mold smell. The service was a bit arrogant at check-in but professional overall, and the location was perfect for my needs, easily accessible with many attractions nearby. The dining options were somewhat limited, mainly Asian cuisine, but the facilities were satisfactory.

Rooms
7.0
The rooms were spacious with a great view over the city, but they were too humid and had a smell of mold.
Service
8.0
The service was professional, courteous, and respectful overall, despite being a bit arrogant at check-in.
Location
9.0
The location was amazing, close to major attractions and convenient stores, making it ideal for exploring the city.
Dining
6.0
The dining options were somewhat limited with mainly Asian cuisine, but satisfactory overall.
Facilities
7.0
The facilities met my needs during the stay.
John
United States, February  2024
8.2/10

My stay at the hotel was truly memorable. The rooms were spacious and offered a beautiful stand-alone bath with great views of the city. While the rooms had all the necessary standards for this class of hotel, a humidifier would have been a nice addition. The service was exceptional, with the staff going the extra mile to attend to my surprise birthday request despite being busy with the Valentine's Day crowd. The location was perfect, offering easy access to a wide range of shopping areas and restaurants. The dining experience was good with plenty of choices, although a bit more variety would have been appreciated. Overall, a great stay with just a few minor improvements needed.

Rooms
8.0
The rooms were spacious with a beautiful stand-alone bath and great views.
Service
9.0
The staff were attentive and even went the extra mile for us.
Location
9.0
The hotel's location was perfect, offering easy access to a variety of shopping areas and restaurants.
Dining
7.0
The dining options were good, but a bit more variety would have been appreciated.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.
Nigel
United Kingdom, January  2024
8.4/10

I had a fantastic stay at the hotel. The room was extremely comfortable, with well-equipped amenities. The service was prompt and friendly, making my business trip more enjoyable. The location was ideal, right next to major landmarks and public transport options. The dining experience was good overall but with room for improvement. Great value for money!

Rooms
9.0
The room was very comfortable, and I loved being able to watch TV while soaking in the bath.
Service
8.0
The service was friendly and accommodating, making my stay pleasant.
Location
9.0
The location was amazing, right next to major attractions and convenient for exploring the city.
Dining
7.0
The dining options were comprehensive with a lot of variety, although some improvements could be made.
Facilities
9.0
The facilities were great and well-maintained, offering everything I needed during my stay.
Michael
United Kingdom, January  2024
7.4/10

I had a mixed experience at the hotel. The rooms are very spacious and clean, but they require redecorating which was disappointing. The location is convenient, close to Raffles Shopping Centre and the MRT. The service was a bit of a hit-and-miss, with helpful staff for room changes but a somewhat aggressive approach from another staff member. The dining options were varied, and the nearby happening places made the stay exciting.

Rooms
7.0
The rooms are very spacious and clean, but they require redecorating which was disappointing.
Service
6.0
The staff was happy to assist with room changes, but there was an aggressive approach from one staff member. They seemed to enforce rules strictly.
Location
8.0
The location is convenient, near Raffles Shopping Centre and the MRT. It's a bit awkward at times, but being close to all happening places made up for it.
Dining
8.0
The dining experience was varied, with options for every taste. It was a plus to have eclectic British dishes available. However, the price could have included more value for money.
Facilities
8.0
The hotel offers a variety of facilities. However, the limited space for sun loungers and heavy shading due to high rises were minor inconveniences.
Convenient location
Room redecoration needed
George
United Kingdom, January  2024
8.2/10

The hotel offers excellent rooms with a great shower/bath, exceptional location for easy access to restaurants and the river, but may have minor issues with old carpet or damp smell. The view overlooking the Raffles Hotel is stunning.

Rooms
8.0
The rooms were clean and equipped with all necessary amenities, providing a great view of the Raffles Hotel.
Service
9.0
The service was exceptional, with the staff going out of their way to accommodate our requests and finding us rooms next to each other despite arriving early.
Location
9.0
The hotel is centrally located, within walking distance to shopping outlets, eateries, and essential transport links like MRT. Perfect for exploring Singapore.
Dining
7.0
The dining experience is good, offering a wide selection to suit various tastes, though it can get busy at peak times.
Facilities
8.0
The facilities are comprehensive, including room service, dry cleaning, housekeeping, laundry services, and a welcome drink.
Wilfred
United Kingdom, December  2023
7.4/10

My stay at the hotel was a mix of positive and negative aspects. The modern and different rooms were spacious with a great view over the city but could be noisy at times. The service was a bit of a hit or miss; while some staff were very attentive and accommodating, others were not very friendly. The location was a major highlight, being central and close to everything, including various dining options. However, the dining experience wasn't the best, with room for improvement in the organization and menu offerings.

Rooms
8.0
I loved the spacious room with a great view of the city.
Service
7.0
The service was a mix; some staff were very attentive and accommodating, while others were not very friendly.
Location
9.0
The hotel's location was perfect for my needs, being central and close to everything.
Dining
6.0
The dining experience could be improved in terms of organization and menu options.
Facilities
7.0
The facilities were decent overall.
Jimmy
United Kingdom, December  2023
6.4/10

The hotel offers rooms that are not huge but quite enough for 2 persons, spacious with everything you could want. The service was attentive to special requests but lacking warmth at times. The location is outstanding with some areas needing a refresh. The dining experience needs improvement with a limited menu, overall value is decent.

Rooms
7.0
The room was spacious with everything one could need.
Service
6.0
The staff attended to special requests, though not always warm and hospitable.
Location
8.0
The hotel is situated opposite Raffles City shopping center, offering a great location with easy access to many attractions.
Dining
5.0
The dining experience was rather average with a restricted choice of items on the menu.
Facilities
6.0
The facilities could do with a refresh and some enhancements.
William
United Kingdom, November  2023
8.2/10

The hotel has big, quiet rooms that are very relaxing. They are very large with comfy beds and amazing bathrooms, offering a great view of the city. The rooms are spotless and fresh, making it a pleasant stay. The service could be more familiar, although the staff, from the Bellman to the check-in counter, are cheerful. The location is super convenient, close to shopping, dining, and the MRT, right next to a shopping mall and train station. The dining experience, while good, could have more variety. The hotel offers clean and comfortable facilities.

Rooms
9.0
The rooms are big, quiet, and relaxing with great city views and spotlessly clean.
Service
7.0
The staff, although needing to be more familiar, are cheerful and welcoming.
Location
10.0
The hotel is super convenient, close to shopping, dining, and the MRT, with a great view of the city.
Dining
7.0
The dining experience is good but could have more variety.
Facilities
8.0
The facilities are clean and comfortable, offering a pleasant stay.
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Rooms and Guests2 Guests, 1 Room